[frgeek-michiana] Re: internet
- From: Richard Zimmerman <csxt@xxxxxxxxxxx>
- To: frgeek-michiana@xxxxxxxxxxxxx
- Date: Fri, 12 Dec 2008 13:34:49 -0500
Tom Brown wrote:
Janice:
Instead of corresponding directly with me, it is a good idea to post
your tech help questions to the Free Geek volunteer list. You'll get
better help that way. I haven't set up an AT&T connection for years.
So I am going to add this message to the list to get the ball rolling.
It's been over a year myself...
AT&T used to require their subscribers to open an account with Yahoo.
I don't know whether that is still a requirement. If it is, you may
need to connect a Windows XP box to your modem to get through the
start up process. The reason? The AT&T/Yahoo software only runs on
Windows and possibly Mac operating systems.
If AT&T doesn't require the Windows-only start up, you should be able
to connect your FreeBox network interface directly to the DSL modem
with the supplied cable and go. We configure FreeBoxes to
automatically look for a network address from the device it is
connected to. The process is called Dynamic Host Control Protocol or
DHCP. If the DSL modem supports DHCP out of the box, you shouldn't
have a problem.
To add to this, sometimes after you disconnect the Windows XP box and
plug in the Free Box, you might have to restart the DSL modem and then
the computer for the DSL modem to recognize it's connected to the
correct computer.
We test DHCP on every FreeBox before releasing it. Therefore, if you
can't get an Internet connection right away, the problem is with the
AT&T start up requirements. I doubt AT&T will be of any help should
you not get a connection unless you borrow a Windows XP computer to
sign up the way AT&T wants. Their tech people are trained on Windows
and possibly Mac OS only.
Forcing customers to use Windows and Yahoo is unnecessary and designed
to hustle you into their contract lock-ins with Yahoo and Microsoft.
There are simpler ways of getting customers subscribed to a DSL
service. Usually the DSL modem is pre-configured to DHCP and the
customer is assigned a permanent or temporary login name and password.
The customer is responsible for installing the modem, making sure DHCP
is configured on their computer and then goes to a web site to change
the account login and password if they like.
Tom
Janice Tabb wrote:
Tom,
I'm sorry I missed you yesterday. I stopped by to pick-up an
external Modem and Kevin helped me. I think I'm going with AT& T
Basic DSL. They will send me a modem and Software; therefore, I
return the modem I got from Kevin. What I'm concerned about is
getting on the internet with the Linux box and loading the software
for DSL. What do I need to do?
Janice
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