In a message dated 4/28/05 10:45:42 AM Mountain Daylight Time, foxboro@xxxxxxxxxxxxx writes: foxboro Digest Thu, 28 Apr 2005 Volume: 05 Issue: 150 Dear Fellow Foxboro Freelisters (FFF), I acknowledge up front that this kind of posting might not have a legitimate place on the Foxboro Freelist, but I'm going to take the chance anyway as a consultant who specializes in Foxboro I/A who has just completed some recent experience with one of Honeywell's (recent) offerings. Those of you who don't want to read comments about Honeywell's Plantscape please stop reading here. I just wanted to pass on some things that may make you more happy about your companies' decisions to use the Foxboro platform. I am just finishing up a consulting trip to Equatorial Guinea, West Africa helping Marathon startup and commission their onshore gas plants and offshore platforms. The system is a Plantscape 500, and I am helping commission and tune control loops and do some revision on the control strategies. We found several applications ideal for GAP and NON-LINEAR pida controllers. The changeover was painless and bringing up the new controllers seemed really slick - they operated "right out of the box" and with minimal tuning seemed to do a great job. After several days, however, we kept seeing anomalies: long periods of superb control, then the controllers seemed to go wacko. The short story is that due to the equations used and how they were implemented, anytime the (PV-SP) went EXACTLY to zero, the controller seemed to lose the sign of its gain and would go beserk, sometimes recovering, sometimes not. We really wanted them to work, so we investigated the various PID equation options, etc, off and on over a week's period. Still the mysterious crashes. Finally called TAC, and while the representative immediately acknowledged the problem and expressed personal regret over it, said that Honeywell's position was that they were not providing patches for our system because it was now obsolete. Bear in mind that this system was purchased about 2 years ago, is just coming online, and yet is considered obsolete enough not to fix problems with basic advertised functionality. I asked what was someone to do if they wanted to go GAP or NON-LINEAR, and the answer was "write your own". This attitude floored me. Yes, I am capable of doing that, and even have my own advanced level controller written for Foxboro, but Honeywell's arrogance was amazing. We all know that I/A has its share of problems and outstanding CAR's, but I've never experienced the arrogance from TAC nor especially from Foxboro reps like Alex Johnson like I did from Honeywell TAC. Anyway, sorry for this aside, but thought some of you might get a kick out of it - and if any of you have close Honeywell contacts, you may want to tease them with it. Rick Guercio, RG Consulting _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave