Dear Mohamed, How are you? hope you are fine inshaa Allah. Just take care, we are not allowed to ask people here for help... it is happened with me one time while i was in the UK and David James sent an email to Eng. Sameh Ezzat and Dr. Mohamed, told them ... you are now part of inevnsys...and it is a shame and not allowed to ask our customer for help...invensys employee should know much about the system...and should ask TAC or any of invensys employees for help...and never a customer list... Even invensys headquarter in the UK does not like invensys employee to answer the customer question here as it will violate the maintenance contract. Anyway, it is better to ask in our company first and if you could not find an answer you can access any if the TAC phone numbers on the internet http://support.invensys.com Take care Regards Hesham Elhadad "Badr, Mohamed" <Mohamed.Badr@xxxxxxxxxxxxxxxx> wrote: Hi List, you will find a snap shoot for my alarm history problem please advise ASAP thanks Mohamed Badr Sayed DCS Application Engineer Invensys Engineering and Services EGYPT 195a St. 267 - New Maadi Cairo, Egypt T: (+20) 2 520 29 28 F: (+20) 2 516 88 55 M: (+20) 12 450 63 66 Alt email: kenzo_10@xxxxxxxxxxx -- No attachments (even text) are allowed -- -- Type: application/ms-tnef -- File: winmail.dat _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave Regards, Hesham Elhadad Invensys Engineering and Services Egypt Egypt,Cairo,New Maadi Tel: +202 520 2928 / +202 754 9280 Fax: +202 516 8855 Mob: +20 10 1654001 Email1: helhadad2004@xxxxxxxxx --------------------------------- How low will we go? Check out Yahoo! Messenger?s low PC-to-Phone call rates. _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave