Joe, Are these boxes servers with a RAID array? I had a similar issue some years ago with a different B&R package, updating the RAID controller firmware seemed to fix the problem. I do specifically remember that groveling, bad words and tears didn't work. Regards, Rick Mol Coyote Technologies 231.750.6348 -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of Riccardi, Joseph Sent: Friday, April 29, 2011 4:11 PM To: foxboro@xxxxxxxxxxxxx Subject: Re: [foxboro] Symantec Backup Exec System Recovery (BESR) We have backed up to USB drives and local C: drives with mixed success; both cases (USB drives and local C: drives) fail on the 4 boxes in question but are successful on any other box. Please keep the suggestions coming. -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of Bergeron, Normand Sent: Friday, April 29, 2011 5:03 PM To: foxboro@xxxxxxxxxxxxx Subject: Re: [foxboro] Symantec Backup Exec System Recovery (BESR) A good way to eliminate this is to copy the image to a USB drive and try again. This eliminate all network issues. Make sure you restore the MBR when restoring on the C drive. Norm -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of Brown, Stanley Sent: April 29, 2011 17:55 To: foxboro@xxxxxxxxxxxxx Subject: Re: [foxboro] Symantec Backup Exec System Recovery (BESR) Sure sounds like a subtle network issue. I would look at everything related to that, such as subnet mask et all Sent from my iPhone On Apr 29, 2011, at 16:18, "Riccardi, Joseph" <Joseph.Riccardi@xxxxxxxxxxx> wrote: > Folks, > Has anyone experienced trouble with this software package where it hangs > up as it starts the verification phase? > > We moved an entire system from point A to point B and everything works > fine except for this backup software. It worked before the move; it > does not work after the move. The only changes that were made to the 4 > boxes that we back up to were the Network connections and settings; > i.e., new IP addresses, new ISP, etc. > > It starts with the restore phase, progresses through the backup phase, > and it hangs up as it starts the verification phase. Actually the time > required slowly starts to increase (not decrease is another symptom). > Hours later it will abort. > > We have exhausted all resources and ideas. > > Any suggestions other than move the entire system back to point A? > > Joe Riccardi > Desperate in KY > > > > _______________________________________________________________________ > This mailing list is neither sponsored nor endorsed by Invensys Process > Systems (formerly The Foxboro Company). Use the info you obtain here at > your own risks. Read http://www.thecassandraproject.org/disclaimer.html > > foxboro mailing list: //www.freelists.org/list/foxboro > to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join > to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave > > The information contained in this message and any attached files may be privileged and/or confidential and protected from disclosure. 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