Re: [foxboro] Foxview Not Responding

  • From: "Brown, Stanley" <stan.brown@xxxxxxxxxxxxxxxxx>
  • To: "<foxboro@xxxxxxxxxxxxx>" <foxboro@xxxxxxxxxxxxx>
  • Date: Thu, 12 Sep 2013 18:27:03 +0000

We also have Foxview lookups on Server 2008. Foxboro keeps sending us new 
"debug" versions of FVwith various loging turned on. We have sent back various 
log files, and our field service people have sent back complete system backups 
in order to facilitate the debugging effort.



Sent from my iPad

On Sep 12, 2013, at 11:43, "martin.theobald@xxxxxxxxx" 
<martin.theobald@xxxxxxxxx> wrote:

> A quick update,
> The Server 2008 H90 box was returned to site at the end of August after
> being rebuilt and extensively tested by IOM at their local facility.
> Unfortunately. the box would not connect to the MESH despite trying
> various tricks and 'development only' utilities.  So, the box was rebuilt
> again on site, worked initially and then started showing the original
> symptoms with FoxView 10,3 and Server 2008 within 24 hrs.  The box went
> back to IOM again.
>
> At around the same time, another user serviced by the same IOM facility
> reported the same problem with FV 10.3 and Server 2008 - we are not alone.
> For both sites, an interim work-a-round has been to replace the OS with
> Server 2003 and a 32 bit version of FoxView.
>
> The Windows 7 H92s with FoxView 10.3 have not (yet) exhibited similar
> symptoms to those seen with the H90.
>
>
> Regards,
>
> Martin Theobald
>
>
>
> From:   Martin Theobald/OTHER/ASSOCIATES@INEOS
> To:
> Cc:     "foxboro@xxxxxxxxxxxxx" <foxboro@xxxxxxxxxxxxx>,
> foxboro-bounce@xxxxxxxxxxxxx
> Date:   03/06/2013 14:18
> Subject:        Re: [foxboro] Foxview Not Responding
> Sent by:        foxboro-bounce@xxxxxxxxxxxxx
>
>
>
> We had a Server 2008 H90 box with FoxView 10.3 which exhibited similar
> problems.  The service team who built the box as part of an upgrade
> project tried all sorts to resolve the problem including rebuilding from
> scratch but without success.  Eventually they decided it must be a
> hardware issue and temporally swapped out the box for a Server 2003 P91.
> They tried to test the H90 back at the local TAC centre but it failed on
> or shortly after arrival.
> A replacement H90 box was ordered from the factory and this is currently
> being tested in the local office where further hardware problems have been
>
> identified.  I'll try and remember to post an update if and when we get
> the H90 back...
>
> The Windows 7 H92s we have running FoxView 10.3 have not (yet) exhibited
> similar symptoms to those seen with the H90.
>
>
> Regards,
>
> Martin Theobald
>
> -------------------------------------------------
> Martin Theobald
>
> eControl - Runcorn
> INEOS Chlor Vinyls
>
> M: +44 7767 87 1989
> T: +44 1928 51 2044
> F: +44 1928 51 6653
> -------------------------------------------------
>
>
>
> From:   "Putman, Robert" <Robert.Putman@xxxxxxxxxxxxxxxxx>
> To:     "foxboro@xxxxxxxxxxxxx" <foxboro@xxxxxxxxxxxxx>,
> Date:   31/05/2013 17:36
> Subject:        [foxboro] Foxview Not Responding
> Sent by:        foxboro-bounce@xxxxxxxxxxxxx
>
>
>
> We have a newly installed Foxboro DCS running Version 8.8 I/A software and
>
> Foxview Version 10.3 under Server 2008 on HP machines.
> Since startup we have had several console lock up issues (on 4 different
> consoles) where the only error is Foxview "Not Responding".  This has
> happened on thin clients stations and on RGU stations.  Generally we are
> able to logoff or restart and things come back up OK.  Yesterday I had to
> power down and power up the server to get things working again.  So far,
> system logs are not providing a wealth of information.
>
> Has anyone else on the list seen something similar?  Any solutions?
>
> Thanks in advance,
> Bob
>
> ________________________________
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> strictly prohibited. If you have received this transmission in error,
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> author and do not necessarily represent those of KapStone Paper and
> Packaging Corporation or its subsidiaries.
>
>
>
> _______________________________________________________________________
> This mailing list is neither sponsored nor endorsed by Invensys Process
> Systems (formerly The Foxboro Company). Use the info you obtain here at
> your own risks. Read http://www.thecassandraproject.org/disclaimer.html
>
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> INEOS is a trade mark, the property of INEOS Capital Limited. The "Bubble
> Logo", CERECLOR,  DX PLUS, MEFLEX, METHOKLONE, PERKLONE, SOLVE-CARE,
> TRIKLONE and TRISEC are trade marks, the property of INEOS ChlorVinyls
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>
>
> _______________________________________________________________________
> This mailing list is neither sponsored nor endorsed by Invensys Process
> Systems (formerly The Foxboro Company). Use the info you obtain here at
> your own risks. Read http://www.thecassandraproject.org/disclaimer.html
>
> foxboro mailing list:             //www.freelists.org/list/foxboro
> to subscribe:         mailto:foxboro-request@xxxxxxxxxxxxx?subject=join
> to unsubscribe:      mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave
>
>
>
> INEOS is a trade mark, the property of INEOS Capital Limited. The "Bubble 
> Logo", CERECLOR,  DX PLUS, MEFLEX, METHOKLONE, PERKLONE, SOLVE-CARE, TRIKLONE 
> and TRISEC are trade marks, the property of INEOS ChlorVinyls Limited. 
> CEREPLAS, DIRECT SALT, HYDROSOFT, LINDROX AND WHITEROX are trade marks, the 
> property of INEOS Enterprises Limited.  BICHLOR,  CHLORCOAT, FM and PEMcoat  
> are trade marks, the property of INEOS Technologies Limited.  EVIPOL is a 
> trade mark, the property of INEOS Vinyls UK Limited.
>
>
>
>
> _______________________________________________________________________
> This mailing list is neither sponsored nor endorsed by Invensys Process
> Systems (formerly The Foxboro Company). Use the info you obtain here at
> your own risks. Read http://www.thecassandraproject.org/disclaimer.html
>
> foxboro mailing list:             //www.freelists.org/list/foxboro
> to subscribe:         mailto:foxboro-request@xxxxxxxxxxxxx?subject=join
> to unsubscribe:      mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave
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>

________________________________

The information contained in this message and any attached files may be 
privileged and/or confidential and protected from disclosure. If you are not 
the intended recipient, any disclosure, copying, distribution or use of any of 
the information contained in or attached to this transmission is strictly 
prohibited. If you have received this transmission in error, please so notify 
the sender immediately without reading it. Also, please promptly destroy the 
original transmission and its attachments. Any views or opinions presented in 
this message or attachments are those of the author and do not necessarily 
represent those of KapStone Paper and Packaging Corporation or its subsidiaries.
 
 
_______________________________________________________________________
This mailing list is neither sponsored nor endorsed by Invensys Process
Systems (formerly The Foxboro Company). Use the info you obtain here at
your own risks. Read http://www.thecassandraproject.org/disclaimer.html
 
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