In attendance: (10 Participants)
Noreen Meagher, Jackie McBrearty, Paul Griffith, Ken Walsh, Pat McCarthy,
Martin Kelly, Derry Walsh, Chris Egan, Martha Parkinson, Cearbhall O'Meadhra
Paul is having trouble scrolling through long listings, such as the TV Guide,
on his iPhone. He finds that he is blocked by the scroll button as he swipes
right to proceed to the next line in the listing. He hoped that someone could
give him a way of avoiding this nuisance but nobody else reported experiencing
the same problem. He thought he might raise the problem with Apple
Accessibility.
Pat and Paul reported that every time they update IOS, something that was
working goes wrong. The conversation moved on to the vexed question of
two-factor authentication. Mostly this occurs when restarting the iPhone, or
working with certain apps, Jackie shared her experience of Envision AI. The
difficulty lies, firstly, in the need to have a second device that can receive
the authentication code. Next, it takes too long to locate each digit and type
it into the waiting edit box when using Voiceover. Invariably, the confirmation
process times out before all the digits are typed in and the user must then
start all over again. Pat managed to avoid activating two-factor authentication
in his iPad but it applies to his iPhone. Jackie noted that it is a requirement
of the Apple Watch and the iPhone but not of the iPod. She wondered if it would
be worthwhile raising a petition to Apple to change the two-factor code to a
four digit key. This would be easier to remember and enable the visually
impaired user to input all the digits within the time limit available.
Jackie explained Envision AI to Martin and agreed with Pat that it successfully
identifies the presence of an object but is not very accurate with details. Ken
noted that there is a new version of the app but it only works on the iPhone 12
pro Max. As this means carrying a very bulky iPhone, it was not considered to
be an attractive proposition for a visually impaired user carrying such an
expensive iPhone extended out in front on the public streets. Paul saw no point
in the big screen when the user is visually impaired.
Martin spent Christmas struggling with his newly acquired Amazon Fire tablet.
He downloaded an Audible book and succeeded in getting it to play but could not
find any way to stop it. finally, his only resort was to let it play all night
until it ran to the end. Hopefully he did not wake up for a sneaky read during
the night! Ken wondered if Martin's screen was locked and thus preventing his
gestures from reaching the player. Martin will investigate further.
Noreen and Jackie discussed the handling of Audible books and the best way of
finding them in the Audible app. Jackie prefers to delete the book after she
has finished reading and this removes it from the app but leaves it available
in the iCloud. She finds it easier to retrieve titles from the iCloud rather
than the in-app library.
Paul, Ken, Jackie and Martha shared their experiences with recording TV
programs. Paul has to resort to sighted help as his recording feature is not
accessible. Ken uses the Sky Q TV box as it is accessible. Jackie uses Skye
plus, which records programs directly from a list of choices. Martha can
operate her virgin TX 360 TV by voice commands to her remote which then jumps
to whatever channel you request. She hoped that the same technique would
activate the record function.
Martha had a parcel returned by An Post even though she had firmly affixed a
label giving a clear address. There was no explanation that she could find.
Chris pointed out that An Post supplies a pink slip with sets out the precise
reason for the return of the parcel. Martha said that this was not available to
her as she cannot read the slip and has no sighted help. Jackie asked Chris
about the extra â¬10 handling charge. Chris explained that this is exclusively
for handling the customs Excise Duty. There is no handling charge for any
parcels that do not incur a Customs Duty.
The meeting ended.
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
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