hello i have mailled in relation to this a couple of times and this is what i have found out so far, (i hope i can get some assistance this time ;) 1-a-if i created a new user that has not existed in my domain at any point, everything works fine -b-in m:\domain\mbx\mickeymouse as an administrator i can open the properties and view the security -c-if i delete the account from the domain, the account folder remains in m:\domain\mbx\mickeymouse and manually cannot be deleted (since the system doesnt remove it!) 2-a-if i create a user by copying it from another account, the account in question can not access owa -b- in m:\domain\mbx\mickeymouse as an administrator i can open the properties but i am not authorized to view or modify the security!! 3- if i delete an account and attempt to recreate it as new (instead of copying) i still have the same problem because m:\domain\mbx\mickeymouse is still there from the previous creation with faulty rights now how the hell can i get rid of this problem??? regards O.