Michael, looking at your steps, I am wondering if you did the following: from http://support.microsoft.com/kb/828070/ Remove data from your mailbox store. To do this, use any of these methods: * Use Microsoft Outlook to delete unnecessary e-mail items from individual inboxes and other folders. * Use Outlook to delete unnecessary e-mail items from the Sent Items folder. * Use Outlook to empty the Deleted Items folder. * If deleted item retention is set, you may want to temporarily reduce retention to zero (0) days:a. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager. b. Right-click Mailbox Store, and then click Properties. c. Click the Limits tab, and then type 0 in the Keep deleted items for days box ...Then you have to allow online maintenance to flush the deleted items... Good luck, please share your solution...Dan > -----Original Message----- > From: A. Michael Salim [mailto:msalim@xxxxxxxxxxxx] > Sent: Sunday, May 15, 2005 2:28 PM > To: [ExchangeList] > Subject: [exchangelist] Exchange 2003 store size mystery > > http://www.MSExchange.org/ > > Hi all, > > I have a mystery about the size of my mailbox store. I have an=20 > Exchange > 2003 <SNIP>