Exchange 2000 User connects to his mailbox from Outlook 2002 as an Exchange client. All users also connect to a general mail box configured as a IMAP account. They each take turns responding to e-mails in this account according to a daily schedule. In the IMAP account, users mark a message to delete, but it never deletes, it is just marked as deleted. Message has a line through it (subject, from, date) when view via the inbox, but never deletes. What needs to be done to clear the deleted messages in the inbox? John Tolmachoff Engineer/Consultant/Owner eServices For You