RE: Information store stops unexpectedly

  • From: "David Johnson" <djohnson@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 4 Jul 2004 13:17:06 -0700

It might have something to do with a fairly recent bug that cropped up with 
Outlook 2003 and rules contained therein.  Apparently, if a rule in Outlook 
points to a folder that no longer exists, it can stop the 5.5 message store 
service.

Do a search in the knowledge base:  there is a hotfix for Exchange that cures 
the problem.

-----Original Message-----
From: sime.vuksanovic@xxxxxxxxxxxxxxx [mailto:sime.vuksanovic@xxxxxxxxxxxxxxx] 
Sent: Sunday, July 04, 2004 11:35 AM
To: [ExchangeList]
Subject: [exchangelist] Information store stops unexpectedly

http://www.MSExchange.org/

 I have Windows NT 4.0 SP6 it is PDC and Exchange Server 5.5 SP4 and
ScanMail V 3.51. Two or three times per week information store stops with
out reason In the Event Wiever I can see only these messages. How can I
find what are reason for stoping information store.

Event ID: 1005
Source: MSExchangeSA
Type: Error
Category: Monitoring
Description:
Unexpected error «0xc0040000 – Network problems are preventing connection
to the Microsoft Exchange Server computer. Microsoft Exchange Server
Information Store ID no:80040115-0514-000006bf» occurred

Event ID: 1005
Source: MSExchangeSA
Type: Error
Category: Monitoring
Description:
Unexpected error «0xc0040000 – The Microsoft Exchange Server computer is
not availabel. Either there are network problems or the Microsoft Exchange
Server computer is down for maintance. Microsoft Exchange Server
Information Store ID no: 8004011d-0526-000000» occured.

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