F I understand your description of the problem well, I think you will only be able to see business phone, Office, Title and the company name on the GAL directly, unless you get the full properties of a recipient to see rest of details. Also you may mean u can see nothing, thus you have to wait for the offline address list to update if you are using Outlook 2003 in Cached mode, Can u see those details directly in the GAL through OWA? If yes, uncheck the cache option from your outlook, restart the outlook then recheck the cache option again and check the GAL. Regards, Waleed Omar -----Original Message----- From: rolamohammed [mailto:rolamohammed@xxxxxxxxxxxxxxxx] Sent: Wednesday, January 25, 2006 9:36 PM To: [ExchangeList] Subject: [exchangelist] GAL Not Working http://www.MSExchange.org/ Dear All, i have here very strange Problem, i did some changes to the Active directory users , and i filled some informations like, telephones, Website, etc.... Now, i am have some problems with it . if one of my manager wants to see all the information , when he look to the GLOBAL ADDRESS LIST, HE CANT SEE ANY INFORMATION, WHILE IF HE CHOOSE ANY USERS , HE WILL SEE ALL THE CHANGES. MY QUESTIONS IS , HOW TO LET THE CHANGES OR THE INFORMATION APPEAR INT HE GAL , DIRECTLY . PLEASE UPDATE ME ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: wmahmoud@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to info@xxxxxxxxxxxxxx