Hi George, I have installed SR2 and will post again if I have further problems. Thank you very much for your immediate, helpful response. Becky Lyon VUSD - Vision Services Elm School Room 11 ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Friday, September 02, 2011 12:14 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: crash Hi Becky, What Version are you running? If it's 11.1, make sure you have SR2 installed. It's a free update to 11.1 users, and is on Duxbury's web site. George. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Becky Lyon - VUSD Spec Ed Sent: 02 September 2011 19:54 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] crash Good Afternoon, While working on a document in Duxbury the program crashed and a box popped up that said "mini-dump crash generator" saved to .... I can open the document again, but it keeps crashing when I work in it. I cannot complete the editing I am working on. Anyone with this experience? Becky Lyon VUSD - Vision Services Elm School Room 11