[duxuser] Re: Trouble installing DBT on my other computer.
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Thu, 30 Oct 2008 09:36:51 -0000
Hi Dale,
If you are based in the U.K., please call me on 01604 792777 and we'll
sort this out.
Otherwise, if you are based elsewhere, you will need to contact
Duxbury either by telephone +1-978-692-3000, or e-mail to
support@xxxxxxxxxx <mailto:support@xxxxxxxxxx>
You will need to give them what you have of your serial number, and
they will advise you of the "License Text" which you enter during the
installation.
George.
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Dale Leavens
Sent: 30 October 2008 03:13
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Trouble installing DBT on my other computer.
I seem to remember this coming up once before but don't remember the
solution.
I bought the newest DBT, is it 10.7. It came installed on my laptop
which was actually set up under my wife's name but that is another
long story. The original CD was not included and it took a bit of
fooling about to get it sent. The authorization number was brailed on
the CD case not on a card inside as advertised and the number turned
out to be incomplete. I had my part-time assistant attempt to install
but all we can get is the demo mode. Using the properties display on
this notebook computer we were able to discover the full authorization
code number, entering it though would not unlock the programme. It
didn't seem to like the code.
Carrie is a fully sighted person well experienced in installing
software so I am fairly confident this is not an issue where I wasn't
locating something on the screen with Jaws.
Is there some trick?
Thanks.
Dale leavens.
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