Duxbury is sending commands called escape sequences to your embosser, but the embosser is probably not acting on them. You may need to go into the embosser's settings and activate "recognize escape sequences" or turn this off in DBT's embosser settings page. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Arletta Shenfeld Sent: Tuesday, December 30, 2014 9:34 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Mystery marks Hello everyone. Every time we send a job to the embosser, a "ka" appears in the upper left corner of the first page. Does anyone else experience this? And does anyone know how to resolve this? I'm hoping this is just a setting that we don't know about. Thank you! ************************************* Arletta J. Shenfeld Executive Assistant Pennsylvania Association for the Blind 555 Gettysburg Pike, Suite A 300 Mechanicsburg, PA 17055-5206 717-766-2020 ext. 100 www.pablind.org<http://www.pablind.org/> Visit us on Facebook<https://www.facebook.com/pages/Pennsylvania-Association-for-the-Blind/272275750320> Support PAB with your purchases at Amazon Smile<https://smile.amazon.com/ch/23-1396837>