Hi Carmela, I think it might be worth making a call to Technical Support on this one = - +1-978-692-3000. It's often easier to diagnose a problem when you can hear what's = happening over the telephone. George Bell Techno-Vision Systems Ltd=20 -----Original Message----- From: Carmela Morrison [mailto:carmela02@xxxxxxxx] Sent: 08 August 2002 22:51 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Help! I have DBT 10.2e Windows-Eyes and Windows Xp. Lately sometimes I've been having trouble editing my braille documents.=20 When I Open them, I can't read the first line and it reads the wrong column number.I tried to maximize the Child system and the plain System = but it still doesn't work. I also saw something that never was there before. It says Document = Window pull down. I don't know what to do with it. What can I do to fix it? Thank you, Carmela Morrison ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/web/. * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *