[cst_2014_board] Re: Volunteer Check Return
- From: Karen Doty <karenkaywill@xxxxxxxxx>
- To: "cst_2014_board@xxxxxxxxxxxxx" <cst_2014_board@xxxxxxxxxxxxx>
- Date: Sat, 2 Aug 2014 16:45:29 -0600
OOPSEY DAISEY
her name is Ashlyn not Amanda
On Sat, Aug 2, 2014 at 3:51 PM, Andy and Heidi Mechtenberg <
mechtenberg@xxxxxxxxxxx> wrote:
> Carrie, we are considering your case regarding your request to return your
> volunteer check. Essentially as a board we are of two minds. Please let
> me explain.
>
>
>
> We really do wish that you had come to someone on the board to provide the
> details of your family’s dispute with the coaches. We want to be sure that
> everyone feels comfortable that if a “wet” issue cannot be resolved
> directly with the coaches, they can come to any one of us with their
> concerns. We were hearing about some issues at the early part of the
> season, and were working to convey those concerns to the coaches so that
> they could be solved. We believe that as the season progressed, nearly
> everyone was feeling better about the coaching, the team and the season as
> a whole. We feel badly that your family may have slipped through the
> cracks. However, we cannot work through issues without knowing about
> them.
>
>
>
> I will tell you that we had heard about an issue with Amanda, the coaches
> and a (Vortex) swimming cap but that was 2nd and 3rd hand. We did talk
> with the coaches and felt that those 2nd and 3rd hand observations may
> not have known that there may have been some history to the issue. The
> coaches felt like they had dealt with the issue with the swimmer, and from
> our perspective, we felt like they had responded appropriately. I don’t
> think any of us realized that Amanda quit over this. There was some
> discussion of Amanda having a medical issue too – so that might have
> complicated the picture. I don’t think anyone of us on the board knew that
> your family had quit the team.
>
>
>
> We feel remiss in not talking with your family directly to hear your side
> of the story as well. While the outcome may have been the same, the
> financial picture would have been black and white. Perhaps it was not
> clear to you that the board needed to be told that your family was leaving
> the team. Perhaps the coaches were told, but unfortunately, that never got
> back to us. Again, we wish that you had communicated that directly to us.
> We are put in a difficult spot as we try to codify our procedures and how
> we process families that decide to leave the team after the 1st week
> trial period and/or do not to fulfil their volunteer obligations. We are
> working hard to make policies for the Collindale Swim Team that are not
> punitive, but this all works so much better with open and clear
> communication. Early on, as we were formalizing a CST board, we said we
> would consider requests on a case by case basis and to show compassion in
> each situation.
>
>
>
> I know that we would all welcome hearing your side of the story, in part
> to improve our own manner at handling future situations, and in part to
> resolve your direct request for the return of your volunteer check. If
> e-mail proves to be too cumbersome, I would be happy to meet with you
> directly, as would any of us on the board whom you may be comfortable with.
>
>
>
> Please let me know how you would like to proceed.
>
> Yours
>
> Heidi Mechtenberg
>
> CAPS President
>
>
>
Other related posts:
