Marlene, do you have the date of that e-mail? -Heidi From: cst_2014_board-bounce@xxxxxxxxxxxxx [mailto:cst_2014_board-bounce@xxxxxxxxxxxxx] On Behalf Of Marlene Hutton Sent: Saturday, August 02, 2014 8:44 PM To: cst_2014_board@xxxxxxxxxxxxx Subject: [cst_2014_board] Fwd: Re: Fwd: Madison Heidi, this is the email stream that I found regarding Madison Stoltz. I think we also discussed this at a meeting?? The email stream you found before is regarding the Le family.--Marlene Yes, there is agreement that our policy will be that beyond the first week of “trial” time, those that opt out of Collindale Swim Team will only be refunded their $50 volunteer deposit and $22 in additional fees. They will still be required to pay the $138/swimmer for coaches and water. This policy also applies to those attending the team on a limited basis – with the exception of the $50 volunteer deposit. If the family does expect to have a swimmer at any one meet, the $50 deposit is retained until that volunteer obligation is met. I will work to formalize this in written form and put it in the drop box. -Heidi Mechtenberg CAPS President PS – Shall I respond to Madison’s mom – Kathy Stoltz or should it be someone else? From: cst_2014_board-bounce@xxxxxxxxxxxxx [mailto:cst_2014_board-bounce@xxxxxxxxxxxxx] On Behalf Of John Hutton Sent: Monday, June 16, 2014 8:00 PM To: cst_2014_board@xxxxxxxxxxxxx Subject: [cst_2014_board] Re: Fwd: Madison Hey All - I believe this is the best path for setting future precedent. It may also be enough encouragement for Madison to come back, stick with it for this summer, and (hopefully) have a great time. We shall see. Heidi - Is this something you can "front" as it is clear we have relatively unanimous board support, or would it be better to try and find a time when we could all meet before our end of the month meeting. Thanks, John On 6/16/2014 6:12 AM, Karen Doty wrote: Yes. I agree. Karen Sent from my iPhone On Jun 15, 2014, at 11:39 PM, CAROL CLEAR <carolclear@xxxxxxx> wrote: Agree with refunding vol deposit. We will have to draw a line somewhere or there will be no end to requests of this sort. ~Carol On Jun 15, 2014, at 6:10 PM, "Trish Biggio" <jmtmom@xxxxxxxxxxx> wrote: We are starting off well. We are in Hot-Lanta right now. I agree with the volunteer deposit and the non-emergency. Trish Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: Marlene Hutton Date:06/15/2014 7:16 PM (GMT-05:00) To: cst_2014_board@xxxxxxxxxxxxx Subject: [cst_2014_board] Re: Fwd: Madison I agree, especially since this is not an emergency situation like an unexpected move. We could easily give them back their volunteer deposit check if everyone is okay with that. That is not money that we actually budget off of. Trish, I hope you and Josh have a great trip this week! Marlene On 6/15/2014 4:54 PM, Trish Biggio wrote: We have to stick to the policy or we are going to have people asking for money back left and right. I know each situation is different, but we need a hard and fast policy if we are going to stay afloat. Trish Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: Heidi M Mechtenberg Date:06/15/2014 5:13 PM (GMT-05:00) To: cst_2014_board@xxxxxxxxxxxxx Subject: [cst_2014_board] Fwd: Madison Well, here is another refund to consider. Instead of someone wanting to remain on the team despite a very short time at actual team activities, this family wants a refund because they cannot participate any longer. They have made this decision after our one-week grace period. We could give a full refund or partial based on Lisa's previous formula. My inclination is to stick with our initial decision because we are beyond the first week. Thoughts everyone? Heidi -------- Original Message -------- Subject: Re: Madison From: John Hutton Sent: 6:34AM, Saturday, June 14, 2014 To: "kathy.stoltz7" ,Andy and Heidi Mechtenberg CC: Hi Kathy - I'm sorry to hear that. I'm actually in China right now, so my time schedule is a little off. I'm copying Heidi, who is our president, as we will need to take this to the board. We pay our coaches and the pool fees per swimer, so I'm not sure if we have a clean way to do a refund. Heidi - If you could start a message just to the board about this, we may have to address this in through a brief meeting. Thanks, John On 6/14/2014 10:35 AM, kathy.stoltz7 wrote: Hi John, Madison has a very busy summer with vacations, high school cross country and traveling for her brothers basketball tournaments every weekend that we decided that she is not going to be able to fit swim team in. We were optimistic that we could get it to work out but its already challenging. I was wondering if we could get a refund. Thank you so much! Thanks, Kathy Stoltz 970 818-1642 Sent from my Verizon Wireless 4G LTE smartphone