Thanks Nelly!
Sent from my iPhone
On Feb 19, 2021, at 8:37 PM, Nelly P Ramirez <dmarc-noreply@xxxxxxxxxxxxx>
wrote:
Hang in there, everyone. More sunshine tomorrow. Crossing fingers that we
have at least some water pressure by the end of the weekend.
Update on water, roads, trash service and more below.
Nelly on Toulouse
Sent from my iPhone
Begin forwarded message:
From: "Ann Kitchen, District 5" <district5@xxxxxxxxxxxxxxx>
Date: February 19, 2021 at 8:20:45 PM CST
To: nelly.ramirez@xxxxxx
Subject: UPDATE: Severe Weather Order Extended, Utility Restoration and
Water Distribution Underway 2/19
Reply-To: district5@xxxxxxxxxxxxxxx
Council Member Ann Kitchen
District 5, Austin, Texas
February 19, 2021
View as Webpage
UPDATE: Severe Weather Order Extended, Utility Restoration and Water
Distribution Underway
Dear Neighbors,
I want to share this latest notice with you as soon as possible.
Please let us know if you or your family needs assistance. We will do what
we can to help. You can call our office at 512-978-2105. We will continue to
provide updates as we receive them. One last overnight freeze tonight - stay
safe everyone.
Best Regards,
Ann Kitchen
City Council, District 5
City of Austin and Travis County continue to make progress with recovery
efforts from the series of winter storms that hit the area over the past
week.
While emergency response calls have returned to normal levels, utility
services are gradually being restored. In response to ongoing efforts, City
of Austin Mayor Steve Adler extended the Winter Weather Event order
requiring manufacturing, industrial, or commercial business to minimize or
halt non-essential processes and operations to the greatest extent possible
to minimize energy demand.
The disaster declaration for Austin remains in effect to ensure the
community can continue to tap into every local, state, and federal resource
available to help Austinites through this crisis.
Water Utility Restoration
As the City remains under a boil-water notice, Austin Water utility crews
have continued to make progress through the day to restore water to
customers. Currently, the reservoir system continues to fill getting us
closer to restoring water to our customers. The largest impacts remain for
far North and South customers. However, we expect if trends continue, and
with the help sustained conservation efforts, Austin Water could potentially
restore service city-wide as early as this weekend.
Austin Water will provide updates twice a day on system water usage and
current storage capacity on Facebook and Twitter, and has created an outage
map for customers to see where services are impacted. Additionally,
customers can report outages by calling 512-972-1000 or reporting with the
online form.
Water Distribution
The Austin-Travis County Emergency Operations Center (A-TCEOC) continues
with water distribution plans. Limited water supplies have been arriving in
Austin throughout the day. To get the supplies out as quickly as possible, a
priority has been placed on serving critical needs first.
A-TCEOC is implementing a phased water distribution plan which is currently
underway:
Phase I - Critical facilities, Shelters, Warming Centers, COVID-19 Isolation
Facilities/Protection Lodges, Medical Facilities, First Responders - Initial
distribution of the water supply started in the afternoon of Feb. 19 and
began distributing water to those with the most critical need. Some of these
locations include cold weather shelters and warming centers, COVID-19
isolation facilities, medical facilities, as well first responder locations.
Distribution efforts continue throughout the evening, which will push into
activating Phase 2 efforts.
Phase II - Vulnerable Populations - As Phase 1 efforts continue, full
distribution will be fully underway to vulnerable populations such as
seniors, home-bound residents, and those with medical or other special needs
into Saturday. To help speed up distribution efforts, A-TCEOC is
coordinating Phase 2 distribution with various community partners including
Austin Disaster Relief Network (ADRN), Capital Metro, and others.
Phase III – General Public Distribution - Phase 3 is anticipated to begin
distribution to the general public Sunday morning, with specific details on
finalized locations being released Saturday. The goal is to have a Point of
Distribution (POD) site within each City Council District and key locations
in Travis County. A priority is being placed on establishing safe and easily
accessible POD sites in each district. As sites come online, they will
operate from sun up to sun down, and anticipate being able to provide one
case of water per pick-up.
Individuals who are able to purchase water, are strongly encouraged to do
so, in order to provide water to those who are in most need.
Austin Energy Restoration
Austin Energy crews continue to work quickly but safely to restore power to
many customers around the City. As of Feb. 19, nearly 97 percent of
customers had power restored. The remaining customers are potentially
impacted by downed power lines from the winter storm. Full restoration may
take several more days.
Customer who observe downed powerlines should stay away from it and report
fallen lines by calling call 512-322-9100.
Transportation Efforts
As of this afternoon, Austin Transportation reports that 80 percent of
traffic signals are operational. Street and Bridge crews will continue to
monitor road conditions, and sand overnight as needed with another night of
below freezing temperatures is expected.
Citizens can report potholes, obstructions – such as downed trees in the
roadway or sidewalk, using the Austin 3-1-1 mobile app. Using the app helps
Public Works track these reports and reduces call volume for 3-1-1
operators. or call 3-1-1 or 512-974-2000 for support.
Trash Pick-up Services
All Austin Resource Recovery services have been suspended until Monday.
While ARR crews have attempted to resume service, road conditions remained
unsafe. For the safety of crews and the Austin community, the decision to
suspend the remainder of collections that were scheduled to resume today and
over the weekend.
City Resources and Information
Individuals who are looking for available City and County resources, as well
as other community resources can visit austintexas.gov/weatherinfo or
austintexas.gov/infoclimatica for Spanish. City and County departments will
also continue to provide updates on social media channels.
CONTACT US
512-978-2105
City Council Member Ann Kitchen - District5@xxxxxxxxxxxxxxx
Constituent Liaison - Dora.Anguiano@xxxxxxxxxxxxxxx
Policy Advisor - Jason.Lopez@xxxxxxxxxxxxxxx
Sr Policy Advisor - Ken.Craig@xxxxxxxxxxxxxxx
Chief of Staff - Donna.Tiemann@xxxxxxxxxxxxxxx
Visit our Website
STAY CONNECTED
City of Austin, District 5
301 West 2nd Street
Austin, TX 78701
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