FYI and some phone numbers to call and get some help if needed.
nelly
Begin forwarded message:
From: "Ann Kitchen, District 5" <district5@xxxxxxxxxxxxxxx>
Subject: Cold Weather Update
Date: February 15, 2021 at 4:54:32 PM CST
To: nelly.ramirez@xxxxxx
Reply-To: district5@xxxxxxxxxxxxxxx
Council Member Ann Kitchen
District 5, Austin, Texas
February 15, 2021
View as Webpage
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<http://r20.rs6.net/tn.jsp?f=0010Ena8F1fkbzYB8FRuM0FCHtNmG-xrPlYcTfiK0LzyERAvCobU-rKQLhkzry4U7d6XfwjQ3K1IE3SXbbYdtgF7jOnNs44TlPpr9PYdAQxLfPqIiP-QiDQV63hRYKmGfBdz3QPpuOp8Uw2fXPdDOhQON7qRZSOUGFTKpt1lcEIElqCZ9FR4f4czYnKLwmv0nBpu1IkQtLZpxs6G6F1LUATQLXTJGiWbLlD&c=HNYdOFJglZpDBXIupARZo7ku4D3Ekfi1sxJPOOjblfEoHRkwe-EF5g==&ch=t3YP9qI3p1uYaGfk43HCw7yPDx_Lg6CqttCAztKlDToDHjQIjywt-A==>
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Cold Weather Updates
Dear Neighbors,
I wanted to send this update (below) to you all with what info we have on the
current energy situation from Austin Energy. It is likely that for many in
our city, power outages will persist throughout the night and into tomorrow
afternoon.
If you feel like you are not safe and need emergency assistance, please call
9-1-1.
Austin Cold Weather Shelters are open 24/7. For more information, call
512-305-ICEE (4233).
If you do still have power, please do what you can to conserve energy by
turning off and unplugging any unessential electronics.
For those without power who are unable to find alternative shelter, please do
what you can to keep warm:
Layer up with clothing
Keep doors and windows closed and put towels or blankets under doors to
prevent heat loss
Keep refrigerators and freezers close
Do NOT use gas stove or oven for heat
Keep your phone as charged as possible
Track your outage through Austin Energy
If safe, go to an alternative location for heat
Road conditions are unsafe and temperatures tonight will be dangerously cold,
so please take care of yourself and your loved ones.
Best Regards,
Ann Kitchen
City Council, District 5
For immediate release:
Feb. 15, 2021
Contact: Communications@xxxxxxxxxxxxxxxx
<mailto:Communications@xxxxxxxxxxxxxxxx>
UPDATE: What you need to know about Austin Energy’s outage situation
We are in the midst of a Texas electric grid emergency where conservation of
energy is critical. This is an evolving situation, and we are adapting to new
conditions and new information as the emergency continues. We will continue
to provide updates as we have them. We are unable to provide individual
interviews at this time. Here’s what we know so far.
Why Some Customers Have Power
Because Austin Energy was mandated by ERCOT to shed so much load to help
reduce demand, non-critical load circuits are without power. The parts of our
service area experiencing outages are based on the status of the circuit
they’re on. Areas with power likely share a circuit with a critical load
circuit. Critical load circuits include hospitals, control centers, 911, the
airport and water/wastewater plants and are not subject to outages.
Why We Can’t Rotate Outages
The large amount of electricity demand we’ve had to reduce has impacted our
ability to rotate outages among customers and some of our customers have been
without power since early Monday morning. In normal emergencies, we rotate
outages throughout our service area. Unfortunately, we are unable to rotate
outages at this time because there are no other available non-critical load
circuits to put into outage rotation. The bottom line is that electric load
must be reduced statewide in order to fully restore service across the ERCOT
grid, and Austin Energy is following ERCOT’s direction.
Record Energy Use Across Texas
This emergency stems from the ongoing, prolonged and widespread frigid
weather occurring across the state. This is causing the state-wide electric
system — managed by ERCOT — to be strained by high demand and low operating
reserves. Operating reserves are low when the capacity of available
resources, such as power plants, only slightly exceeds anticipated customer
demand across the ERCOT system.
An emergency can also be caused by a sudden drop in generation, due to one or
more sudden and unplanned power plant outages caused by extreme weather such
as a severe freeze.
When Power Will be Restored
ERCOT has stated outages may last through tomorrow afternoon. ERCOT will let
utilities, including Austin Energy, know when we can start restoring power to
customers. We will follow their guidance and will operate safely to restore
as many customers as we can, being mindful of outage duration.
However, this is an ongoing weather emergency. The ice and road conditions
are still a factor and the safety of our crews and customers is top of mind.
Cold Load Pickup
When power is restored, circuits can become overloaded because of lights,
electronics and thermostats left on prior to the outage. This is called cold
load pickup and can cause a second outage. Customers currently without power
can help us avoid cold load pickup by:
Turning off their thermostats.
Turning off or unplugging any fixtures or appliances.
Only leaving on one light to indicate when the power is back on.
Watch the City of Austin multi-department news conference from earlier this
afternoon
<http://r20.rs6.net/tn.jsp?f=0010Ena8F1fkbzYB8FRuM0FCHtNmG-xrPlYcTfiK0LzyERAvCobU-rKQLhkzry4U7d6sOFIXjn0_ilskiU0aS6f1dKaU0-wv7L-J-vcF-GS4HLEnG2piZ741RwRnhpYyAX4H2qxFyVdJ-Dvg3gWstShLDHIdMtPBgB6nLKBuCByII4enAuNYydtSRqtG39LZ9pfBUK5fsf-CeE=&c=HNYdOFJglZpDBXIupARZo7ku4D3Ekfi1sxJPOOjblfEoHRkwe-EF5g==&ch=t3YP9qI3p1uYaGfk43HCw7yPDx_Lg6CqttCAztKlDToDHjQIjywt-A==>
(including remarks from Austin Energy General Manager Jackie Sargent).
You can follow grid conditions at ercot.com
<http://r20.rs6.net/tn.jsp?f=0010Ena8F1fkbzYB8FRuM0FCHtNmG-xrPlYcTfiK0LzyERAvCobU-rKQLhkzry4U7d6ltHDhsOuqyyIqVhBuz9JytW5LA6XKqWCOTiq05Dj2j1ITedpEOm0j9LeetNV5O1_vICN-qqo50Y=&c=HNYdOFJglZpDBXIupARZo7ku4D3Ekfi1sxJPOOjblfEoHRkwe-EF5g==&ch=t3YP9qI3p1uYaGfk43HCw7yPDx_Lg6CqttCAztKlDToDHjQIjywt-A==>.
Please continue to monitor Austin Energy on Twitter,
<http://r20.rs6.net/tn.jsp?f=0010Ena8F1fkbzYB8FRuM0FCHtNmG-xrPlYcTfiK0LzyERAvCobU-rKQLhkzry4U7d6bdvyYC_TlLSlKlZOy1WU-Xxa0ifaKSr6yTD5D5hcbJEUOgwNeiT3DWSEnAVGN6ngd53DkT8k8MCXibQpuLqr21fMhZKkaXb0&c=HNYdOFJglZpDBXIupARZo7ku4D3Ekfi1sxJPOOjblfEoHRkwe-EF5g==&ch=t3YP9qI3p1uYaGfk43HCw7yPDx_Lg6CqttCAztKlDToDHjQIjywt-A==>
<http://r20.rs6.net/tn.jsp?f=0010Ena8F1fkbzYB8FRuM0FCHtNmG-xrPlYcTfiK0LzyERAvCobU-rKQLhkzry4U7d6p1I0K4DN64oaVUkw7iyILy9meHbT7oF9rpONY44xmh6BJX-GFqZ5GEbKV7Y1eQYW69Ku0TrE7iE7XJh_k073enbGuYeN4aXa&c=HNYdOFJglZpDBXIupARZo7ku4D3Ekfi1sxJPOOjblfEoHRkwe-EF5g==&ch=t3YP9qI3p1uYaGfk43HCw7yPDx_Lg6CqttCAztKlDToDHjQIjywt-A==>
and our website
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for updates.
CONTACT US
512-978-2105
City Council Member Ann Kitchen - District5@xxxxxxxxxxxxxxx
<mailto:District5@xxxxxxxxxxxxxxx>
Constituent Liaison - Dora.Anguiano@xxxxxxxxxxxxxxx
<mailto:Dora.Anguiano@xxxxxxxxxxxxxxx>
Policy Advisor - Jason.Lopez@xxxxxxxxxxxxxxx
<mailto:Jason.Lopez@xxxxxxxxxxxxxxx>
Sr Policy Advisor - Ken.Craig@xxxxxxxxxxxxxxx
<mailto:Ken.Craig@xxxxxxxxxxxxxxx>
Chief of Staff - Donna.Tiemann@xxxxxxxxxxxxxxx
<mailto:Donna.Tiemann@xxxxxxxxxxxxxxx>
Visit our Website
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STAY CONNECTED
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City of Austin, District 5 | 301 West 2nd Street, Austin, TX 78701
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