[common-lounge] Re: [BARD-Support] One Person, One Account
- From: "sunshine" <sunshine817@xxxxxxx>
- To: <common-lounge@xxxxxxxxxxxxx>
- Date: Mon, 6 Oct 2014 17:29:00 -0500
Hello,
We want to try to clear up some confusion related to email addresses and BARD
accounts. You keep the same BARD account for as long
as you use the service. It's true that there is a strong connection between
your email address and your account, since you use an
email address as your BARD user ID when you log on. However, when you change
email addresses, you don't have to create a new BARD
account with that new email address as your user ID. In fact, your application
for the new account will be rejected because nobody
is allowed to have more than one account.
The solution is to use the "Update Account Settings" link, located about
two-thirds of the way down the BARD Main Page. This will
take you to a page of options, including the one for changing the email address
you use to log onto BARD. Once you change your email
address/user ID, you will be required to reset your password. This is done to
protect the security of your account.
Technically, as long as a particular email address is considered by BARD to be
your user ID, you can still log onto BARD with it,
even if it no longer functions as an email address. (BARD doesn't know that you
can't receive mail there anymore.) This is good to
know, because it means that you can still log on with it and get to the "Update
Account Settings" link to change your user ID to the
new email address.
You may be wondering then, "Why should I even bother to change it if it
technically still works for logging on?" The answer is that
the BARD server automatically sends messages (such as those containing new
passwords) to the email address you use to log on, so
it's good to use a working email address as your user ID.
If you have any difficulty with changing your email address for BARD, or if it
already sounds daunting to you, you can ask your
regional library for help, or you can write to us at
NLSDownload@xxxxxxx
And request that we change it for you.
Limiting each patron to one BARD account not only streamlines administration of
the program and helps to ensure its integrity, but
also makes life ultimately better for you. By keeping the same account, rather
than terminating an account every time you change
email addresses, you won't lose your Wish List and your list of previous
downloads.
We hope this was helpful, but welcome any questions you still may have.
Sincerely,
The BARD Technical Support Team
NLS BARD Technical Support
e-mail: NLSDownload@xxxxxxx
Read the BARD FAQ at: https://nlsbard.loc.gov/NLS/FAQ.html=
---
This email is free from viruses and malware because avast! Antivirus protection
is active.
http://www.avast.com
--- Begin Message ---
- From: "NLSDownload" <NLSDownload@xxxxxxx>
- To: <BARD-SUPPORT@xxxxxxxxxxxxxxxx>
- Date: Mon, 6 Oct 2014 13:59:23 -0500
Hello,
We want to try to clear up some confusion related to email addresses and BARD
accounts. You keep the same BARD account for as long
as you use the service. It’s true that there is a strong connection between
your email address and your account, since you use an
email address as your BARD user ID when you log on. However, when you change
email addresses, you don’t have to create a new BARD
account with that new email address as your user ID. In fact, your application
for the new account will be rejected because nobody
is allowed to have more than one account.
The solution is to use the “Update Account Settings” link, located about
two-thirds of the way down the BARD Main Page. This will
take you to a page of options, including the one for changing the email address
you use to log onto BARD. Once you change your email
address/user ID, you will be required to reset your password. This is done to
protect the security of your account.
Technically, as long as a particular email address is considered by BARD to be
your user ID, you can still log onto BARD with it,
even if it no longer functions as an email address. (BARD doesn’t know that you
can’t receive mail there anymore.) This is good to
know, because it means that you can still log on with it and get to the “Update
Account Settings” link to change your user ID to the
new email address.
You may be wondering then, “Why should I even bother to change it if it
technically still works for logging on?” The answer is that
the BARD server automatically sends messages (such as those containing new
passwords) to the email address you use to log on, so
it’s good to use a working email address as your user ID.
If you have any difficulty with changing your email address for BARD, or if it
already sounds daunting to you, you can ask your
regional library for help, or you can write to us at
NLSDownload@xxxxxxx
And request that we change it for you.
Limiting each patron to one BARD account not only streamlines administration of
the program and helps to ensure its integrity, but
also makes life ultimately better for you. By keeping the same account, rather
than terminating an account every time you change
email addresses, you won’t lose your Wish List and your list of previous
downloads.
We hope this was helpful, but welcome any questions you still may have.
Sincerely,
The BARD Technical Support Team
NLS BARD Technical Support
e-mail: NLSDownload@xxxxxxx
Read the BARD FAQ at: https://nlsbard.loc.gov/NLS/FAQ.html=
--- End Message ---
Other related posts:
