Hello. What version of keysoft are you using? and have you tried resetting your apex? This might do it. Hope this helps. From Michael. On 10/25/14, tom huhn <tomhuhncreations@xxxxxxxxx> wrote: > hello > i have down loaded a braille book from bart and when i go to un > pack the book it wants a pass word so i put that in and presss > enter and it looks like it is going to un pack the book but then > it shows a different book in my list of books > at this point the braille book is still not un packed > tom > ------------------------------- > BNU: BrailleNote Users - a forum for users of BrailleNote family of products > from Humanware. > Website: www.braillenoteusers.info > > IMPORTANT: By default, replies will be sent to individuals. If you feel that > your reply would be useful for others, please use "reply to all" feature in > your email client. > > If you wish to unsubscribe from this list, send an email with the subject > line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. > > You can also visit our list page at: > www.freelists.org/list/braillenote > From this page, you can unsubscribe, change email delivery settings and view > list archives. > > If you have any comments or questions for list moderators, please send an > email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. > -- From michael Chopra. Sent through gmail.com. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.