The main cause I can think of is a 1-2-3 reset. On the Apex, this causes any add-on programs to disappear, including the dictionary, Nemeth tutorial, and Sendero GPS. You can go to Humanware's website and download them, though they can be rather large. Once re-installed, your licenses should work properly. That said, Keysoft 9.4 made the Dictionary free, so you may not need to worry about a license for that. -- Have a great day, Alex mehgcap@xxxxxxxxx > On Feb 18, 2014, at 11:02 PM, David Bartling <dbartling714@xxxxxxxxx> wrote: > > Hi > I would like to know, what known circumstances would there be to have > ones dictionary lost? Thanks > ------------------------------- > BNU: BrailleNote Users - a forum for users of BrailleNote family of products > from Humanware. > Website: www.braillenoteusers.info > > IMPORTANT: By default, replies will be sent to individuals. If you feel that > your reply would be useful for others, please use "reply to all" feature in > your email client. > > If you wish to unsubscribe from this list, send an email with the subject > line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. > > You can also visit our list page at: > www.freelists.org/list/braillenote > From this page, you can unsubscribe, change email delivery settings and view > list archives. > > If you have any comments or questions for list moderators, please send an > email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.