Well, grin, I have the same problem with my Braille display on the Apex, meaning several of the letter X or lower X at the end of the display, five in my case. And, at the moment, I'm trying to figure out whether or not it is worth it to me to send it to HW for repair. For, the unit is well over three years old and thus out of warranty, and I do have other notetakers. So, what with likely replacing at least five cells, shipping to and from HW, getting a new battery and having the unit cleaned, as well as other charges I'm not likely aware of, guess I'm still trying to decide what if anything I'm going to do with my device.
Now, grin, I'm not really complaining, as a good deal of this expense would be my own fault. No, I didn't drop the Apex or get it in any kind of liquid. But, rather, I started seeing signs of a possible problem with my Braille display a month or two before the extended warranty was to end, but I didn't send the unit back to Hw right then, as the problem seemed to clear up. However, it wasn't very long after the PMA expired till I had the same problem back once again.
The Braille display first had a dot that would always stay up in one of the cells, dot six in cell twenty-eight specifically while the rest of the cells just didn't feel quite as firm as normal. Well, actually, sometimes when there should have been a dot in that cell, like a J showing up when it should have been a W, it didn't appear, but the extra dot was pretty much always present otherwise. Then, things were magically fixed for a while, then the same problem with the extra dot came back, and now I finally have the problem with the X in those last five cells. Oh, well, I'll live and learn, and try to remind myself to take proper advantage of the warranty I pay for in the future.
----- Original Message ----- From: michelle <mhurdt23@xxxxxxxTo: justforlistmessages531@xxxxxxxxx, brajmund2000@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Sat, 16 Nov 2013 00:44:36 -0800 Subject: [BNU] e: Re: Braille Display Question Hi all, I have a 18 cell BrailleNote mPower and some of the cells are fading on the braille display. Take care, Michelle ----- Original Message ----- From: jessica brown <justforlistmessages531@xxxxxxxxx To: brajmund2000@xxxxxxxxx, bn list <braillenote@xxxxxxxxxxxxx Date sent: Fri, 15 Nov 2013 20:09:37 -0800 Subject: [BNU] Re: Braille Display Question Maybe but I think the water would help the dots get unstuck so they could go up and down properly again. ----- Original Message ----- From: rajmund <brajmund2000@xxxxxxxxx To: "Joseph Lee" <joseph.lee22590@xxxxxxxxx>, brajmund2000@xxxxxxxxx, johnniejduran@xxxxxxxxx, braillenote@xxxxxxxxxxxxx Date sent: Fri, 15 Nov 2013 21:07:44 +0100 Subject: [BNU] Re: Braille Display Question So is it possible that I had the dots up because the water? ----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@xxxxxxxxx To: <brajmund2000@xxxxxxxxx>,<johnniejduran@xxxxxxxxx>,<braillenote@f reelists.org Date sent: Fri, 15 Nov 2013 12:06:10 -0800 Subject: RE: [BNU] Re: Braille Display Question Hi all, As a person who have actually tried water before, I'd advise NOT to use water (water and electronics hate each other). Cheers, Joseph -----Original Message----- From: braillenote-bounce@xxxxxxxxxxxxx [mailto:braillenote-bounce@xxxxxxxxxxxxx] On Behalf Of rajmund Sent: Friday, November 15, 2013 10:49 AM To: johnniejduran@xxxxxxxxx; braillenote@xxxxxxxxxxxxx Subject: [BNU] Re: Braille Display Question Wait! It should of started right there. I think it is nothing to do with your lunch. I can only say use speech or try water. It will not be worse than already what it is. ----- Original Message ----- From: johnnie Jean duran <johnniejduran@xxxxxxxxx To: Braille Note User List <braillenote@xxxxxxxxxxxxx Date sent: Fri, 15 Nov 2013 12:02:53 -0700 Subject: [BNU] Braille Display Question Hi y'all, So, yesterday, at lunch, I was eating when I accidentally spilt soda on myself. As far as I was aware of, the braillenote did not get wet, just me. I clean the mess up, and attended the rest of my classes without any problems. When I got home, my braillenote's braille display seemed weird. 6 of my cells were covered with lower looking xxxxxx. I tried resetting, exercising my braille display, and things like that, but the dots remained there. This makes it very difficult for me to read, and I am aware that I will have to send it in. How much does it cost per cell to get fixed, and, is there anyway I can make this accessible until I send it in (without using speech)? Help is always appreciated! Thanks, JJ -- Ms. Johnnie Jean Duran 8th Grade Student O'Connell Middle School - An IB World School Member Of The National Federation Of The Blind Of Colorado, The Colorado Association Of Blind Students, and the North Metro Chapter of the NFB. Facebook: facebook.com/johnniejean.duran Instagram: jj_duran13 Skype: jj.duran13 Kik: jjd_13 ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.
