Hi, I'm new here. I have a BN Apex. When I try to send/receive email I get error 171authentication failed. I am using outlook.com pop mail, everything is right outlook.com requires ssl/tsl for the pop server. I have secure connection for pop server: yes Keisha Browning Impossible = I'm possible Sent from my iPhone------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.