[BNU] Re: [CASE:160734] Bug with Daisy Books

  • From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx>
  • To: BrailleNote Users Mailing List <braillenote@xxxxxxxxxxxxx>
  • Date: Wed, 12 Feb 2014 14:36:10 -0800

I emailed Humanware about the problem I had yesterday and about the bug with daisy books. Here's their reply.


Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build 1226 from the HumanWare BrailleNote family

---- Original Message ------
From: Gabe Griffith <gabe.griffith@xxxxxxxxxxxxx
Subject: RE: [CASE:160734] Bug with Daisy Books
Date sent: Wed, 12 Feb 2014 10:53:27 -0500

Hello,

If you mean that you have the files unzipped in the root of your SD card then yes, that can probably do some strange things when you go to delete it. our&nbsp;recommended way of unzipping the books would be to unzip them to their own&nbsp;folder on the card. If you're unzipping them using the apex simply type in the name of a new folder when keysoft asks you what folder to unpack the book to. If you type a folder name that does not yet exist you will be prompted to create a new folder. type y for yes. This should make it so that when you go to delete that book it will delete only that folder that has the book files in it.

Once something is deleted off the SD card or braillenote's flash disk there is not a way to get it back.

Kind regards,

The humanware team

&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;


&nbsp;&nbsp;


On 02/11/2014, 19:38, Carlos Lopez (carlos.lopez.1209@xxxxxxxxx) wrote:

Hello,



I had a BARD book on the root of my SD card.&nbsp; When I pressed

backspace with dots 1-4 to delete it, KeySoft asked, "Delete

folder, and all contained files and folders.&nbsp; Sure?" I pressed y

for yes.&nbsp; As a result of this, everything in my sd card was

deleted.&nbsp; Everything!! My sd card is completely empty.

I've also noticed in the past when I've downloaded BARD books

into other folders of my sd card, other files and folders besides

the book were deleted whenever I tried deleting the books

themselves.





I know this is a bug with daisy books and I think it must be

addressed.&nbsp; However, I was wondering if there is any way at all I

could recover everything I lost.



Thank you.



Carlos



&nbsp;Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build

1226 from the HumanWare BrailleNote family
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