Hello Mike I don't use my Braille Sense for e-mail so I cannot give you an answer to your question. You do say that the e-mail arrives with a single attachment so which attachment is it? RNIB sends a text version of the magazine, an HTML version and a README file which I think is also a text file. If you are receiving the HTML file, I venture to suggest that you may simply not be "seeing" the other two text files for some reason. Where did you buy your Braille Sense? I got mine from Force Ten and I find Norman Lilly does usually respond to enquiries within a couple of days. I would like to know what you find out about this problem. All the best. Karl Farrell -----Original Message----- From: braille-sense-bounce@xxxxxxxxxxxxx [mailto:braille-sense-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Cassidy Sent: 11 June 2011 15:57 To: Braille Sense List Subject: [braille-sense] Email attachments Hi listers, RNIB sends its magazines via email, with 3 attachments; I've found that my Braille Sense receives emails with a single attachment, but does not pick up the multiple attachments, though I do receive the email. Thanks for any thoughts or help, Regards, Mike Cassidy