Hello Everyone, I have already contacted support staff, and they are supposed to gbet back to me. In the meantime, have any of you had trouble renewing your subscription to Bookshare? If you found a solution, what did you do? I enter the credit card information, and fill in all the fields. After going through the confirmation screen, I hit the spacebar on the Purchase button. I get a message that my order is being process, and I will get an email shortly. However, I never get one. I have tried doing this with both Internet Explorer and Firefox. Any ideas? To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.