Patricia, it appears to be a Bookshare and Humanware issue. I can download the file to my computer and copy it over to the CF card, but can't download it straight from the Braillenote. I think that someone at BookShare needs to look into this file and see if there is something wrong with it. Sorry I couldn't help either. Shame. Shelley L. Rhodes M.A., VRT, CTVI and Guinevere, Golden lady Guide juddysbuddy@xxxxxxxxxxxx Guide Dogs For the Blind Inc. Graduate Alumni Association Board www.guidedogs.com More than Any other time, When i hold a beloved book in my hand, my limitations fall from me, my spirit is free. - Helen Keller ----- Original Message ----- From: "Patricia Kepler" <patricia@xxxxxxx> To: <bookshare-discuss@xxxxxxxxxxxxx> Sent: Sunday, January 27, 2008 8:42 AM Subject: [bookshare-discuss] Re: download problem Thanks for trying. Hopefully Shelly can help. I had no problem downloading the others in the series. To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.12/1245 - Release Date: 1/26/2008 3:45 PM To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.