I forget what NIMAC stands for, but they are publisher-provided books funded by the government, I think, under certain conditions. They are available only to public K-12 schools and organizations in the United States for use with students with an IEP (supplied by the NIMAC under these restrictions.) I can't answer your questions about your account, though. Write to Pavi to ask or to get it straightened out. Cindy - To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.