[bookshare-discuss] Re: Hiccup on the Bookshare site this morning
- From: Scott Rains <scottr@xxxxxxxxxxxx>
- To: "bookshare-discuss@xxxxxxxxxxxxx" <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Thu, 11 Nov 2010 09:45:02 -0800
Touche! Point taken.
Yes, I am thinking of adopting a new strategy -- apologize for glitches under
21 minutes; stonewall on major issues. <grin>
Thanks everyone for the flexibility and resilience you continue to show as the
Bookshare community. We only make sustained progress when we do it together
trusting that everyone is looking out for each other's best interest.
Scott Rains
Benetech Fellow, Bookshare Volunteer Department
________________________________________
From: Bob W [rwiley45@xxxxxxxxxxx]
Sent: Thursday, November 11, 2010 9:39 AM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] Re: Hiccup on the Bookshare site this morning
That's terrible! You mean the site was unavailable for twenty-one minutes?
(Just kidding).
Hats off to engineering for a prompt response. And, thanks Scott for letting
us know about this.
Bob
----- Original Message -----
From: "Scott Rains" <scottr@xxxxxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Thursday, November 11, 2010 11:18 AM
Subject: [bookshare-discuss] Hiccup on the Bookshare site this morning
Our Engineering Department reports:
[We received] an alert regarding failure to load a search page on
www.bookshare.org at 4:24. Shortly thereafter I investigated and found that
external facing applications were inaccessible. I initiated a restart of our
application servers, and all appeared fixed by 4:45. Users may have
encountered the maintenance page for a brief period while a given server
restarted.
Our apologies for any inconvenience this caused.
Scott Rains
Benetech Fellow, Bookshare Volunteer Department
________________________________________
To unsubscribe from this list, send a blank Email to
bookshare-discuss-request@xxxxxxxxxxxxx
Put the word 'unsubscribe' by itself in the Subject line. To get a list
of available commands, put the word 'help' by itself in the subject line.
To unsubscribe from this list, send a blank Email to
bookshare-discuss-request@xxxxxxxxxxxxx
Put the word 'unsubscribe' by itself in the Subject line. To get a list of
available commands, put the word 'help' by itself in the subject line.
To unsubscribe from this list, send a blank Email to
bookshare-discuss-request@xxxxxxxxxxxxx
Put the word 'unsubscribe' by itself in the Subject line. To get a list of
available commands, put the word 'help' by itself in the subject line.
Other related posts:
