You can simply ignore that message. Pull the cable loose, and then press Escape on the PC. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> jnweinger@xxxxxxxxxxx 08/15/05 10:30PM >>> Rob, I reformatted the card, and copied my files from my PC to the BP. The list of files on the BP is again displaying. Thank you for your help. Maybe you will know: I am getting an "Unsafe Removal of Device" warning upon removing the USB cable from Book Port. Any suggestions on the proper way to disconnect the BP from my PC? I am running Windows 2000. Sincerely, Jerry Weinger -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of ROB MEREDITH Sent: Monday, August 15, 2005 9:26 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: uestion about Transfer Software Jerry: This is caused by a mismatched file pair on the Book Port. When you send a file, two files are created -- one with an ._dd extension, and one with a ._ix extension. Your problem is generally caused when you have a ._dd file without a matching ._ix file. This is rare, but apparently can happen. Here are your choices: 1. After setting Windows Explorer to show hidden files, use Windows Explorer to look through the contents of your card, and find the ._dd file which stands alone. Delete the file, and all should be well. 2. Just reformat the card and resend your stuff. Rob Meredith >>> jnweinger@xxxxxxxxxxx 08/13/05 11:13AM >>> Dear All, The Book Port transfer software is not displaying the file contents of my Book Port's "slash" directory. The software does display the Memos and the Notes folders. And yes, there are many books on my Book Port. Are there any suggestions as to how I can see the file content of my Book Port using the transfer software? Sincerely, Jerry Weinger