Hello Howard, Thanks very much for the great suggestion, but when I try what you suggest copying and pasting under my computer, the mp3 files I want to copy from my Bookport to my computer, the file format of the copied mp3 file after I paste it onto my computer is not useable, the new copied mp3 file on my computer will not play. Instead when I right click on this copied mp3 file and try to play it using windows media player, I get the message this file is in a format that is not recognized, (grim). Look forward to any more helpful suggestions you might have on how I can transfer mp3 files from my bookport to my computer successfully. Just to let you know, the version of the firmware program on my bookport is bookport 2.2 which is the same software version I got with my bookport way back in October 2005. Could this be maybe partly causing my problem of why I cannot successfully copy and paste mp3 files from my bookport to my computer's hard drive using my computer, maybe the newest bookport firmware software will fix my problem? All the best, frustrated bookport 2.2 user, Hank From: Howard Kaufman To: bookport@xxxxxxxxxxxxx Sent: Thursday, October 30, 2008 1:29 AM Subject: [bookport] Re: transferring files from the bookport to the computer? Skip the transfer program. Plyug in the bookport and treat it like a drive from either windows exploorer or my computer. Now copy and paste like from any other drive and folder.