[bookport] returning the bpRe: Re: bp not working

Dory:

I wouldn't ship with batteries installed, to be on the safe side.

The card should be fine, as they are installed when we ship them.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> doryfish@xxxxxxxxxxx 08/11/05 11:31AM >>>
Thanks, Pam.  I was not on the line with you and Marion for the whole 
conversation and so did not hear about sending it to the repair
department.

May I assume that all we need to ship back is the unit itself?  And, is
it 
ok to ship with flash card and batteries installed
Dory
doryfish@xxxxxxxxxxx 




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