Hi all, When I checked the manual again, this is all I found. I hope there's more news than this. <smile> "Incompatible Chip Set There are some circumstances where the computer and the device see each other enough to show up as a drive, but not enough for the transfer software to see the device. This is often a result of a combination of factors that includes an incompatible chip set on the USB pport. . Run Book Port Transfer by Hand . Reformat the flash card." I've done all these things... We shall see. Thanks again, Shanda