As I understand it, rtf is a Microsoft format, and so, although it was not generated by Word, you still need Word installed in order to allow Bookport to do the conversion. Could you save the file as a plain text file, as essentially this is what it would get translated into before being transferred to Bookport anyway. Best wishes Donna ----- Original Message ----- From: "Curtis Delzer" <curtis@xxxxxxxxxx> To: "The BookPort discussion and support list" <bookport@xxxxxxxxxxxxx> Sent: Saturday, September 18, 2004 2:12 AM Subject: [bookport] error. > This occurred when I attempted to send a *.rtf file. > > Book Port Transfer > FFDoc: Unable to start Microsoft Word. > Either Word is not installed, or the installed version is not Word 97 or later. > error: 800401f3 > OK > The file is NOT a *.doc file, was generated from K1000 from a *.kes file made into a *.rtf file. hmm? > > Curtis Delzer > > >