Reformat the flash card. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> TALMIDIM@xxxxxxxxxxxxxxxxxx 04/06/06 02:56PM >>> I need a reminder of what to do when I get the above message. I just updated the software to 79 and yet when I plug in the bookport it says its not connected