yes, me too. She would have received a confirm message I would think. I just stepped away for a second and, bam, it was gone. Thanks for such a quick response Carin. When I get back to work, I will reformat. Randy. ----- Original Message ----- From: Carin Headrick To: bookport@xxxxxxxxxxxxx Sent: Friday, August 15, 2008 8:21 AM Subject: [bookport] Re: bookport help file It should be on the root of the card. A quick way to get it back would be to reformat the card. I'm amazed that she *could* delete it. Carin ----- Original Message ----- From: Teri and Randy To: bookport@xxxxxxxxxxxxx Sent: Friday, August 15, 2008 9:19 AM Subject: [bookport] bookport help file Hi, I am working with a student who is a new user to the device. I think she accidentally deleted the help file. If I press the help key it pops me right back in the file she is reading. Is the file stored on the bookport? or, is it stored on the CF card. How can I get the help file back and where do I place the file. I assume it would be on the root of the card? Thanks for any help in advance. Randy.