[bookport] Re: activating an audible account on the BP

  • From: "Richard Benoit" <reb503@xxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Wed, 23 Aug 2006 09:47:08 -0400

Walt,

I sincerely hope that you are correct. I have been told on at least three occasions that the there is a limit of three devices. Your point about conflicting information is well taken. I hate unresolved issues, so I will continue to pursue this with Audible.
My family and I have six devices, including the two Bookports, so I will attempt to activate them all on the same account. This, I hope, will be a conclusive test in spite of what Audible says.


Richard
----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 23, 2006 9:23 AM
Subject: [bookport] Re: activating an audible account on the BP



This is not what I was told by Audible technical management when I was
writing the documentation that referenced Audible. I was told that you could
have up to 3 computers and no more, but that the number of devices activated
on each individual computer was unlimited. I went over and over this
specific item because it differed from what everyone believed to be the
case. While this hasn't been recently, I have had as many as 5 devices
activated on one computer at one time. Perhaps they've changed their
policies, but I also know that most of the telephone support personnel were
never very clear, themselves, on this issue and they'd tell you things that
simply weren't accurate because they confused the 3 computer limit with 3
_devices_.


----- Original Message ----- From: "Richard Benoit" <reb503@xxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, August 22, 2006 7:14 PM
Subject: [bookport] Re: activating an audible account on the BP



Walt,

You are correct about the Bookports not being counted at all. You are also
correct about being able to use each account on three computers. Each
account. however, is limited to three other activated portable devices and
three desktop players. You can activate and deactivate as many devices as
you have as long as there are only three at one time. I currently have
three accounts that I just called about, in order to pay off and cancel two
of them. This is from Audible Customer Service just a few minutes ago.


For anyone that is contemplating opening a second account to take advantage
of a discount on a device I would recommend an annual payment to get the
equivalent of 12 months for the cost of 10.


Amazon.com was selling iPods for about 15% less than Audible with the
samesubscription requirements.  There is no sales tax or shipping.

Richard




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