The problem probably does not lie with your USB port drivers. Do you have
Bookport Transfer set to use sounds? You do that in the options
menu. This will tell you if files are being transferred. To get from one
folder to the other, you press star-0 at the same time. To open a folder,
press pound-0 together. Then you can navigate files using the star and
pound key. Pound moves you forward. Star moves you back. You may be
stuck in a folder that indeed has no files in it. This is why the Bookport
may tell you there are no files. You also may need to reformat your
card. To do this, press 1-3, D-F at the same time. To help you remember
this, think of it as the buttons at the four corners of the BP.
Sandy:
Thanks for your prompt reply. I did free up the u s b port in another way, but have not yet been able to get any files into my book port even though it showed that files were being placed on the book port for a long period. Files were showing transfer for about 15 minutes to a 128 mb flash card, the original, and still the book port reported no files.
The method used to free up the u s b port was to unplug all users from u s b then uninstal and reinstall the driver of the first root hub listed.
Thanks,
Roy. ----- Original Message ----- From: "Sandy Licht" <slicht@xxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, August 24, 2005 9:31 PM Subject: [bookport] Re: USB Failure Related to Book Port
Roy, reboot your computer with your BP connected. Sometimes this works. Disconnect everything else connected to your USB ports. Then connect the Bookport.
Also... the Bookport won't transfer texts larger than 4MB. I believe that is the correct size. If not, someone on list will correct me. At 08:15 PM 8/24/2005, you wrote:Operation errors associated with transferring files into my new Book Port have resulted in the following difficulties:
1. Message from Book Port saying the file which had started to be transferred was too large to continue being transferred.
2. After a certain amount of fumbling around, I decided to disconnect the Book Port from the computer and try to free additional space. After this, the Book Port would not function in any way; even the reset (2+B) would not work, so I reset by removing and replacing the batteries.
3. After that, I began to selectively remove files, and in the process hit some combination on the keypad that apparently wiped out everything. Now, there are no files to be read, but everything else seems normal.
4. Following is the message I get each time the Book Port is plugged into the computer:
USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. The location of the device is shown in bold type.
{Sighted help indicated that a diagram showed a root hub with 2 branches. One branch was marked unused and the other, in bold type, unknown device }
Recommendation
Try reconnecting the device. If Windows still does not recognize it, replace the device.
5. After going into settings, control panel, system, device manager and determining that the USB port showed no fault, I first uninstalled and reinstalled the USB port without benefit, then uninstalled and reinstalled the Book Port program This gave me the same message as before, but this time I did the trouble shooting in device manager with the Book Port connected and got the additional information that an unrecognized device was connected to one of the 2 USB connections.
The above story may not be complete, but it is the best I can do. As I continue to work on the problem, I would appreciate hearing from anyone who has anything to offer as a comment.
Sincerely,
Roy Pfeiffer
Sandy Licht
Phone: 409-898-8218
Jeremiah 29:11 - 14A
11For I know the plans I have for you," says the LORD. "They
are plans for good and not for disaster, to give you a future and a hope. 12In those days when you pray, I will listen. 13If you look for me in earnest,
you will find me when you seek me. 14I will be found by you," says the LORD...
