This does tell me that you have a bad Book Port. Please contact our customer service dept, and we will get you an RMA. >>> cranston.sarah@xxxxxxxxxxxxxxxxx Monday, September 13, 2004 4:45:39 PM = >>> I managed to fix the problem at the worksite, where the BookPort was not = =3D being seen by the computer. For anyone who might want to know this, I =3D reinstalled the BP transfer tool, removed the BP Launcher from MSCONFIG = =3D and restarted the system with the BP connected. Voile, it works great. Here's the really thing about this slow mp3 problem. I transferred an =3D mp3 file to the problematic BookPort, got the slow result, and removed =3D the CF card and put it into my personal BookPort. Absolutely no =3D problem, the mp3 files play just fine. This leads me to believe that =3D it's not in the transferring, it's somewhere in the way this particular = =3D BookPort handles mp3 files. HTH Sarah -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx=20 [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness Sent: Monday, September 13, 2004 3:40 PM To: bookport@xxxxxxxxxxxxx=20 Subject: [bookport] Slow MP3 Hi Richard, Interesting problem. Since you have a properly working set up at home =3D and a funky one at work, It might be fairly easy to determine if the problem =3D is in the work PC system or the work Bookport unit. Here are some things to try to help pinpoint what's misbehaving. 1. You said you have a personal Bookport. If you attach it to the same system that sent the slow sounding files to the other Bookports at work = =3D do they come out sounding slow on your personal model? 2. If you bring a work Bookport home that is playing the slow files and attach it to your home system and transfer MP3s to it, does it still =3D sound slow on the work unit? Good luck, Rich ----- Original Message -----=3D20 From: "Richard Ring" <ring.richard@xxxxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, September 13, 2004 4:26 PM Subject: [bookport] Re: Slow Mp3 files > Yes. > And, these files play just fine on my personal Bookport. > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx=20 > [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Curtis Delzer > Sent: Monday, September 13, 2004 3:16 PM > To: bookport@xxxxxxxxxxxxx=20 > Subject: [bookport] Re: Slow Mp3 files > > > I have had, not too long ago, my sound card or mp3 player play mp3 =3D files > at about half speed, and my solution which did work was to reboot, > however if you've already recorded the files on the bookport, that =3D won't > > help. Have you duplicated it, re-recorded the files on a bookport, =3D done > it more than once after a complete system reset? > > Curtis Delzer > On Mon, 13 Sep 2004 16:05:36 -0400, ROB MEREDITH wrote: > > No one has a clue. We really need more info as requested in our last =3D =3D3D3D > message on this topic. > > Rob Meredith > > >>> ring.richard@xxxxxxxxxxxxxxxxx 09/13/04 03:56PM >>> > Greetings: > I posted a message on this subject yesterday, but I would like to see = =3D if > anyone has a clue. > We are considering a pilot program at our state library. We would =3D lend > to patrons pre-loaded Bookports, just to test the possibilities that =3D are > available when it comes to digital books. > We would like to load an example of each of the major file types that > are supported by Bookport. > We began by testing a Bookport on Friday. Our systems could not see =3D the > device. I brought the unit home and formatted the card three times. > Finally, my home computer was able to see the device. MP3 files were > transferred to the device using the Bookport transfer. =3D3D3D3D20 > These files are playing at less than half the speed one might expect =3D to > hear them. For those of you who remember records (I know, not many) > it's worse than playing a 33 and a third record at 16 and two thirds. > (Note these are record speeds, which were measured in RPMs revolutions > per minute) > Has anyone ever seen this? Is there a solution? > > > > Richard A. Ring > Rehabilitation/Technology Specialist > Iowa Department for the Blind > Field Operations > ring.richard@xxxxxxxxxxxxxxxxx=3D3D3D20=20 > http://www.blind.state.ia.us=3D3D3D20=20 > 515 281-1312 > 800 362-2587 > Fax: 515 242-5781=3D3D3D3D20 > TTY: 515 281-1355 > > > > > > > > > >