Thanks from me too, Pamela.
The mistake I made was to uninstall with the unit connected.
Howard
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Saturday, September 24, 2005 12:30 AM
Subject: [bookport] Re: How to uninstall BookPort Transfer softwareaccording
to APH
Petro:
You uninstall BP the same way you would any other program. You don't wan to have the Book Port connected, as that is separate.
I'm wondering if some of the problems you're having are related to your fire wall preventing access to the BP and some of the things you are trying to accomplish? If that's the case, uninstalling would be a waste of time.
As far as BP Launcher and Book Port Transfer failing to run, this sometimes happens, but I'm not sure why. As long as the successes outnumber the failures, I wouldn't worry too much about that. When it does fail, you can simply start Book Port Transfer from your Desktop and it should run. If not, pull the plug and re-connect.
Because Book Port Transfer contains dialog boxes, it is normal not to see the icons on the desktop, when running.
Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
petrakigianos-giasou@xxxxxxxxx 09/23/05 10:08AM >>>To APH:
Do you uninstall the BP Transfer application with the BP device connected to the USB or disconnected.
What is your recommend steps for this uninstallation and then reinstalling the BP Transfer application again.
Will I lose my RFB&D key by uninstalling or is the key - finger print still on my computer?
I also need the BP Transfer .exe file download website page URL.
Thank you. Petro
