Phil: Since reformatting didn't help, make sure you don't have any scanners or other USB devices that could interfere hooked up. If it still shows as not connected, then try another card. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> philparr@xxxxxxxxxxxxxxxx 08/23/07 03:49PM >>> So, got some books from audible and tried to transfer them to my book port. Found the book I wanted to move and I was informed the book port was not connected. O K, time to reformat the card so, I did that. Still says, book port not connected. Well, maybe I did something wrong so, reformatted the card again. Reconnected the book port to the computer, heard the usual sound said computer makes when a drive is connected. Still saying, book port is not connected. Transferred the books to my Olympus but, what is the deal with the book port. Phil Parr.