I transfer a lot of HTML files and it isn't uncommon for the transfer to hang after several files. The cancel button never works at these times and,, even opening the task manager doesn't always let me close the program. The only thing that always works is restarting the computer. It never seems to happen with Braille files: only with HTML. Even though it does seem worse with this version, it is not actually a new problem. I'm not sure when it started. I did mention it at the time, but since no one else seemed to find the same problem, I Just coped with it and forgot about it after the files were transferred. Make it a grate one Sharon