Dear List I had not used my book port for some time and when commencing to download some documents to it yesterday, received a prompt to update. As Iwas a couple of updates behind, I selected yes and was then told it was successful. I was then prompted to disconnect my BP from the computer so the files could update on the BP. I did this. Now, regardless of which key I press, I get the message "application missing" I have tried re-set, but this does not work, only resulting in same message. I have tried removing the batteries, removing the flash card and trying another oe, but nothing seems to work. Has anyone had this problem before and is there something I can do before I contact American Printing House for the Blind to see if I can send to them for servicing. Any help greatly appreciated. Donna Purcell