I know very little else other than what is contained in the following
message.
January 16, 2017: Urgent Notification
Forthcoming Startup Failures in ZoomText 10.1 and other Ai Squared
Software Products
Problem
The digital certificate used to certify newer ZoomText and Window-Eyes
software products has been compromised. As a result, our certificate
will be revoked on or around January 26th, which will result in startup
failures for the following Ai Squared products.
Affected Ai Squared Software Products
When attempting to start the following Ai Squared software products, the
product will fail to launch and display a Windows error message: "A
referral was returned from the server"
* ZoomText Magnifier v10.1 Build numbers 10.10.8 through 10.11.6
* ZoomText Magnifier/Reader v10.1 Build numbers 10.10.8 through 10.11.6
* ZoomText Fusion v10.1 Build numbers 10.11.1 through 10.11.5
* ZoomText Keyboard v4 Build numbers 4.0.0 and 4.1.0
* Window-Eyes v9.5 Build numbers 9.5.1 and 9.5.3
When attempting to start the following Ai Squared software products, the
product may launch even though the certificate has been revoked.
Anti-virus utilities may detect the invalid certificate and block the
software from running.
* ZoomText ImageReader v1.2 Build numbers 1.2.16106
* ZoomText Voices (language packs) v1.0 Build numbers 1.0.1.4693
* Vocalizer Expressive v1.3 (for Windows Eyes) Build numbers 1.3.0.13329
Note: Inspection of the certificate will show that the certificate is
invalid. Inspection and validation of certificates is a process
performed by some organizations.
Solution (software updates)
For each of the affected products, software updates incorporating a new
digital signature will be released and available for download prior to
January 26th. We will send updated information as it becomes available.
You can check https://www.aisquared.com/certificatefix for updated
information.
Software Product Update version
ZoomText Magnifier v10.1 10.11.7
ZoomText Magnifier/Reader v10.1 10.11.7
ZoomText Fusion v10.1 10.11.7
ZoomText Keyboard v4.1 4.1.1
Window-Eyes v9.5 9.5.4
ZoomText ImageReader 1.2 1.3.0
ZoomText Voices v1.0 1.0.2
Vocalizer Expressive v1.3 (for Windows Eyes) 1.3
Warning When Disabling Security Options
Various websites provide steps for disabling Windows security options
with the expectation that unsigned software executables will start and
run. Disabling these security options will not fix these problems for
the ZoomText and Windows Eyes products and may compromise security and
protection from malware. Ai Squared strongly recommends against
disabling these security options.
Conclusion
We apologize for the inconvenience this issue has caused you, but assure
you we are doing everything possible to rectify this matter as soon as
possible. To minimize downtime, we encourage you to update your software
as soon as possible.
If you have questions or require assistance resolving this problem,
contact the Ai Squared support team at (727) 803-8600 option 2 or
mailto:support@xxxxxxxxxxxxx.
As some of you may have already noticed, we just released English
Window-Eyes 9.5.4 this morning (January 18th). Other languages will
soon follow. It is very important if you are using Window-Eyes 9.5.1 or
9.5.2 or 9.5.3 that you upgrade to 9.5.4 before the digital certificate
described above is revoked.
There are 3 changes from version 9.5.3 to 9.5.4:
1) Support has been added for the HumanWare BrailleNote Touch braille
display.
2) An issue where multiple hooking errors would occur in the latest
testing builds (insider build) of Windows 10 has been fixed.
3) An updated digital certificate has been used to sign all executables.
(as per the description above)
Again, it is critical you upgrade your copy of Window-Eyes 9.5.1 or
9.5.2 or 9.5.3 to 9.5.4 immediately. Once the certificate is revoke
these copies of Window-Eyes will no longer launch leaving you without
speech and/or braille.
Regards,
Doug
Doug Geoffray
VFO(tm) | Accessibility Software Manager, Enterprise Compliance
11800 31st Court North, St. Petersburg, FL 33716
mailto:dgeoffray@xxxxxxxxxxxx http://www.vfogroup.com/
--
David Goldfield,
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
You are invited to visit the moderator's Web site at WWW.DavidGoldfield.Info
for additional resources and information about assistive technology training
services.
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