Pam, have you tried to download the alleged replaced copy to determine if it is yours or the old one. It is entirely possible that the replacement went through, but that the quality assessment field got screwed up. There was such a bug once upon a time, and it might very well be back. G. Guido D. Corona IBM Accessibility Center, Austin Tx. IBM Research, Phone: (512) 838-9735 Email: guidoc@xxxxxxxxxxx Visit my weekly Accessibility WebLog at: http://www-3.ibm.com/able/weblog/corona_weblog.html Pam Quinn <quinns@xxxxxxxxxxxxx> Sent by: bksvol-discuss-bounce@xxxxxxxxxxxxx 06/14/2004 07:37 PM Please respond to bksvol-discuss To bksvol-discuss@xxxxxxxxxxxxx cc Subject [bksvol-discuss] When replacing books Hi, Several days ago I submitted and validated what was meant to be a replacement for My Turn, a Memoirs by Nancy Reagan. I made a note that it was to replace the one with the fair rating. The original did not have a synopsis. I noticed now that the fair copy is still there, with my synopsis added. Does this mean that the replacement is in progress, or did I leave out a step necessary for replacing books? Pam