Everyone, Can we please take this discussion offlist. The Bookshare Staff has settled this issue in the best way they possibly could! in the future, whenever BSO's need to be done, we all need to check to see whether they are actually in the collection or not before doing them! I appreciate the Bookshare staff working with me on this matter and support which several volunteers on the list provided. Two BSO's were done of Second Opinion and the most recent one is currently in the collection. Thanks everybody! Susan To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.