[bksvol-discuss] Re: [SPAM]Re: Send In Those Quality Reports

  • From: "EVAN REESE" <mentat3@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Thu, 01 Apr 2010 21:08:57 -0400

All I know is what it says on the page for the book:

Submitted By:
Daproim Africa
Proofread By:
Daproim Africa

which is exactly what it said when the book was put up the first time. I can only assume that the same outsourcer did both the scanning and proofreading as did the original book, although I suppose it is possible that the scanning was done by Bookshare in-house and the info about who originally scanned the book was not changed to reflect that. I don't see why that would be done, though. Usually when a volunteer does a BSO, the new submitter and proofreader are listed, not the original ones. I don't see why it would be any different for outsourcers, but I suppose it might be for some reason or other.

Evan

----- Original Message ----- From: "Roger Loran Bailey" <rogerbailey81@xxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Thursday, April 01, 2010 8:39 PM
Subject: [bksvol-discuss] Re: [SPAM]Re: Send In Those Quality Reports


Are you sure that the outsourcer did the scan? I am not sure about this, but it was my impression that the scans are done at the Bookshare offices with their high speed scanners and that the outsourcers then do the proofreading.


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----- Original Message ----- From: "EVAN REESE" <mentat3@xxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Thursday, April 01, 2010 5:36 PM
Subject: [SPAM][bksvol-discuss] Re: Send In Those Quality Reports


No, Lindsie did not rescan the book. She works in Collection Development. The same outsourcer that scanned the book originally did the rescan after I sent in my report.

Evan

----- Original Message ----- From: "Debby Franson" <the.bee@xxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Thursday, April 01, 2010 5:23 PM
Subject: [SPAM][bksvol-discuss] Re: Send In Those Quality Reports


Hi Evan!

Did Lindsie Verma scan the book?

What is the process that happens when a book quality report is made? I have not sent in any.

Debby

At 02:54 PM 3/30/2010, EVAN REESE wrote
Hello Folks,

I know that Roger, and perhaps others whom I've forgotten, have encouraged the sending in of quality reports when people find problems in the books they download from Bookshare; but I do not recall that he ever said whether he checked on a book that was replaced as a result of one of his reports. Well, I did send in a quality report and I did check the replacement book, and I can say that the result was impressive.

The book was The Gathering Storm, the twelfth book in the Wheel of Time series by Robert Jordan and Brandon Sanderson. The book really was an excellent scan overall, however several proper names were incorrect either part of the time, or in a couple of cases, every time they appeared.

For example, the city of Malden was consistently given as Maiden. (This is one of those issues that couldn't be fixed with a simple search and replace because Maiden -- with a capital m -- was also used in the book.) Rand's father's name Tam was given as Tarn about half the time. And in this version, poor Lews Theren did not call out the name of his dead wife Ilyena, but rather he called out Hyena instead, every time. Fortunately, this name doesn't appear a huge number of times, but although funny in a way, it was a bit horrifying as well, and definitely jarring to come upon.

Well, I reported all these issues and a couple of others in late January. I heard back from Lindsie Verma in early March, about five weeks later. While I do not want to read the Bookshare version of the book again, 784 pages, (I will read the NLS version when it comes out if Roy Avers is still reading them), I did a search for every problem I listed in the report. Since I haven't actually read through it, I cannot say whether any new issues may have cropped up in this new version. But so far as I can tell, every one of the quality issues I reported was eliminated. Maiden is now Malden when it should be, Tam is now Tam all the time, and Lews Theren is once again calling out the correct name of his dead wife, Ilyena. The other issues I mentioned in the report seem to have disappeared as well.

So I encourage everyone to send in those reports when you encounter quality issues. Make them detailed, give plenty of examples. The evidence I have is that they are taken seriously. Future readers will benefit, and the better the quality of books, the better Bookshare looks as well.

Evan


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