Hi everyone, If you have had a problem renewing your book, please email me directly (madeleinel@xxxxxxxxxxxx<mailto:madeleinel@xxxxxxxxxxxx>) the title of the book and the author, as well as the date it was due/you should have received the renewal link. I passed along your concerns to engineering and they need more info to troubleshoot it. Let me know and maybe we can get things fixed! Thanks, Madeleine Linares Volunteer Coordinator Bookshare, a Benetech Initiative 650-644-3459 madeleinel@xxxxxxxxxxxx<mailto:madeleinel@xxxxxxxxxxxx> Join us in celebrating our 10th Anniversary!<http://blog.bookshare.org/2012/03/11/join-bookshares-worldwide-10th-anniversary-celebration/> [Description: Title: Bookshare logo: Bringing Reading to Life for 10 Years]