[bksvol-discuss] Re: OT subscription expired
- From: "Paula and James Muysenberg" <outofsightlife@xxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Sat, 8 Oct 2005 16:54:19 -0500
I feel badly about Sue's delimma. I know how frustrating it is to send a
check somewhere, only to have it lost or misplaced. I will say one thing,
however, in Bookshare's defense. If you want to renew online with a credit
card, they have done a great job of making the process simple--even for
folks like myself, who never seem to quite catch up with modern technology.
Grin!
Sue, I hope your check can be located quickly, and your membership
reinstated soon.
Paula
----- Original Message -----
From: "Mike Pietruk" <pietruk@xxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Saturday, October 08, 2005 11:38 AM
Subject: [bksvol-discuss] Re: OT subscription expired
> Gerald
>
> What makes you so sure that the check was lost in the mail? It is just as
> likely that it got misplaced in Palo Alto
> or is still sitting awaiting processing.
> After all, if it takes them months upon occasion to place the final stamp
> upon a book or rather than an administrator taking the 30 seconds
> necessary to fix a problem rather than shoving a book to step 1,
> how can we assume that they are any better at processing checks, crediting
> accounts, and the rest.
> Bookshare seems painfully slow when something requires a human to do
> something!
>
>
>
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